Terms of service

YEYA Market – www.yeyamarket.com

Owner: Yeya Goods LLC

Last updated: 03-19-2026

1. Acceptance of the Terms

Welcome to YEYA Market. These Terms and Conditions of Use and Sale (the “Terms”) govern access to, browsing of, and use of the website www.yeyamarket.com (the “Site”), as well as the purchase of products offered through it by Yeya Goods LLC (“YEYA Market,” “YEYA,” “we,” “our,” “us,” or the “Company”).

By accessing, browsing, registering, using the Site, or making a purchase, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as by any policy, legal notice, or additional condition posted on the Site and incorporated herein by reference, including, without limitation, the Privacy Policy, the Shipping Policy, and the Returns and Refunds Policy, to the extent applicable.

If you do not agree to these Terms, you must not use the Site or make purchases through it.

2. Ownership of the Site

The Site is owned and operated by Yeya Goods LLC, an entity organized under the laws of the State of Florida, United States.

For legal, commercial, or customer service inquiries, you may contact us at: info@yeyamarket.com.

3. Eligibility

The Site is intended exclusively for persons who have the legal capacity to enter into binding contracts under applicable law.

By using the Site, you represent and warrant that:

a) you are at least eighteen (18) years of age, or otherwise have sufficient legal capacity to enter into a contract;

b) all information you provide to YEYA Market is true, accurate, complete, and up to date;

c) you will use the Site only for lawful purposes and in accordance with these Terms.

YEYA Market reserves the right to deny access to the Site, suspend accounts, limit purchases, or cancel orders whenever, in its reasonable sole discretion, it identifies non-compliance, suspicious activity, fraud, system abuse, or any use contrary to these Terms.

4. Scope of Service

YEYA Market operates as an e-commerce platform focused on direct-to-consumer sales. Through the Site, users may browse, select, and purchase products offered by the YEYA brand and/or by Yeya Goods LLC.

In addition, YEYA Market may currently operate or in the future operate physical direct-to-consumer retail spaces, including stores, markets, activations, pop-ups, or pickup locations. Commercial terms, product availability, prices, promotions, hours, delivery methods, and applicable policies may vary between the Site and physical points of sale, unless expressly stated otherwise.

5. Sales Territory

Sales made through the Site are limited exclusively to the territory of the United States.

YEYA Market reserves the right to reject, limit, or cancel orders when:

a) the delivery address is outside the authorized territory;

b) there are operational, regulatory, logistical, or commercial restrictions;

c) the transaction contains inconsistencies in billing, payment, delivery, or verification information.

6. User Account

To access certain features of the Site, the User may create an account. In such case, the User shall be responsible for:

a) providing complete, accurate, and up-to-date information;

b) maintaining the confidentiality of their username, password, and other credentials;

c) taking reasonable measures to prevent unauthorized access;

d) assuming responsibility for all activity carried out through their account.

You must notify us immediately of any unauthorized use of your account or any security breach of which you become aware.

YEYA Market may suspend or terminate accounts if it detects false information, fraudulent activity, abusive use, breach of these Terms, or any conduct that may affect the Company, the Site, or third parties.

7. Products, Content, and Information on the Site

YEYA Market strives to ensure that all information posted on the Site is accurate, clear, and current. However, it does not guarantee that descriptions, specifications, photographs, images, colors, measurements, ingredients, weights, sizes, availability, prices, or any other content on the Site will at all times be complete, accurate, current, or free from typographical, technical, or inadvertent errors.

All products are subject to availability. YEYA Market may, at any time and without prior notice:

a) modify, replace, or discontinue products;

b) update prices, descriptions, or presentations;

c) correct errors or omissions;

d) limit quantities available per customer, order, address, or payment method.

Images posted on the Site are for illustrative purposes only. The packaging, labeling, color, design, presentation, or final appearance of the product received may differ from what is displayed on screen.

8. Food, Beverages, and Consumer Products

When the Site offers food, beverages, or other consumer products, the Customer acknowledges and agrees that the information available on the Site is for reference purposes only and does not replace review of the physical product received.

Before using or consuming any product, the Customer must verify directly on the final packaging, as applicable:

a) ingredients;

b) allergens;

c) instructions for use, preparation, or storage;

d) warnings;

e) expiration date, best-by date, lot number, or other relevant information.

It is the Customer’s sole responsibility to review the labeling of the product received before consumption or use, especially in cases of allergies, dietary restrictions, medical conditions, ingredient sensitivities, or specific storage requirements.

9. Orders

Placing an order through the Site constitutes an offer to purchase by the Customer, but does not imply automatic acceptance by YEYA Market.

YEYA Market reserves the right to accept, reject, limit, or cancel any order, in whole or in part, for reasons including, without limitation:

a) lack of inventory availability;

b) errors in price, description, image, or product configuration;

c) issues with payment authorization, validation, or receipt;

d) inconsistencies in the information provided by the Customer;

e) suspicion of fraud, abuse, unauthorized resale, or irregular activity;

f) logistical, operational, or regulatory limitations;

g) impossibility of delivery or fulfillment.

Receipt of an automatic order confirmation email does not, by itself, constitute final acceptance of the order. An order shall be deemed accepted when YEYA Market effectively processes the order and confirms its preparation, shipment, or fulfillment in accordance with its internal operations.

10. Prices, Taxes, and Promotions

All prices published on the Site shall be expressed in the currency indicated on the Site and may be modified at any time without prior notice.

Unless expressly stated otherwise:

a) prices do not include shipping, handling, service, or other additional charges;

b) applicable taxes will be calculated at checkout in accordance with the relevant jurisdiction;

c) promotions, discounts, coupons, or special offers shall be subject to specific terms, availability, validity periods, usage restrictions, and inventory availability.

In the event of an obvious error in the price, availability, description, or configuration of a product, YEYA Market reserves the right to correct such error and, where applicable, cancel the corresponding order, even if it has already been submitted for processing, always in compliance with applicable law.

11. Payments

The Customer authorizes YEYA Market and its payment providers or processors to charge the total purchase amount to the selected payment method, including applicable taxes and charges.

YEYA Market may use third-party platforms to process payments, verify identity, validate transactions, and prevent fraud. Authorization, reservation, or capture of funds does not constitute final acceptance of the order.

If a transaction is rejected, reversed, challenged, disputed, or reasonably deemed suspicious, YEYA Market may cancel the order, suspend its processing, restrict future purchases, or adopt such protective measures as it reasonably deems necessary.

The Customer agrees to contact YEYA Market and attempt to resolve any issue related to a transaction before initiating a chargeback or payment dispute.

YEYA Market reserves the right to suspend or restrict accounts, refuse future transactions, or take appropriate action in cases of abusive, fraudulent, or repeated chargeback activity.

12. Shipping and Pickup

YEYA Market may offer, subject to availability and operational coverage, different fulfillment methods, including:

a) home delivery;

b) pickup.

Available methods, estimated times, coverage areas, costs, hours, and applicable conditions may vary and will be communicated on the Site, during checkout, in confirmation communications, or in supplementary policies.

Preparation, dispatch, or delivery times are estimates unless expressly stated otherwise, and may be affected by operational factors, weather conditions, third parties, high demand, payment verification, inventory availability, or causes beyond YEYA Market’s reasonable control.

The Customer is solely responsible for providing complete and accurate information for delivery or pickup of the order. YEYA Market shall not be responsible for delays, failed deliveries, additional costs, product deterioration, or incidents arising from:

a) incorrect or incomplete addresses;

b) recipient absence;

c) lack of response in local delivery situations;

d) failure to comply with pickup instructions;

e) force majeure or events beyond our reasonable control.

In the case of pickup, YEYA Market may require identity verification, order confirmation, compliance with specified time windows, or pickup by an authorized person.

13. Risk of Loss

Unless otherwise required by mandatory law, the risk of loss, damage, or deterioration of the product shall pass to the Customer once the order has been delivered to the indicated address, made available for pickup in accordance with the communicated procedure, or received by the Customer or by a person authorized by the Customer, as applicable.

14. Returns, Exchanges, and Refunds

YEYA Market may accept returns, exchanges, or refund requests in accordance with the specific policy published on the Site and applicable law.

Until such policy is finally defined operationally, the Customer acknowledges that return or refund requests will be evaluated on a case-by-case basis, pursuant to reasonable consumer protection, product safety, hygiene, traceability, and commercial integrity criteria.

Without prejudice to the final policy that may be published, YEYA Market reserves the right to deny returns, exchanges, or refunds in situations such as:

a) perishable or sensitive products;

b) opened, handled, altered, or partially consumed food, beverages, or consumable goods;

c) products damaged due to improper use, inadequate storage, or handling after delivery;

d) personal care, hygiene, or intimate-use items that cannot be returned for sanitary reasons;

e) clearance, final sale, or inherently non-returnable products.

To process any claim, YEYA Market may require reasonable information and evidence, including, without limitation:

a) order number;

b) photographs of the product received;

c) photographs of the outer and inner packaging;

d) evidence of the reported damage, error, defect, or incident;

e) date of receipt.

When applicable, an approved refund may be issued to the original payment method or by another legally valid and operationally available means.

Nothing in this section shall limit any non-waivable rights that may apply to consumers under applicable law.

15. Purchases at Physical Points of Sale

When YEYA Market operates stores, markets, physical points of sale, or in-person events, purchases made at such locations may be subject to their own operating conditions, including pricing policies, promotions, hours, returns, availability, and specific payment methods.

Unless expressly stated otherwise, the conditions applicable to the Site shall not automatically be identical to the purchase conditions applicable in physical spaces.

16. Permitted Use of the Site

The User agrees to use the Site lawfully, diligently, and in accordance with these Terms. The following are strictly prohibited:

a) using the Site for illegal, fraudulent, or deceptive purposes;

b) infringing intellectual property rights, privacy rights, or any other rights of third parties;

c) introducing viruses, malware, malicious code, or any elements that may alter the functioning of the Site;

d) interfering with, breaching, or attempting to breach the security, stability, or integrity of the Site;

e) using bots, scrapers, crawlers, automated tools, or mass data extraction mechanisms without prior written authorization;

f) engaging in reverse engineering, duplication, unauthorized reproduction, or commercial exploitation of the Site or its contents;

g) misrepresenting identity, affiliation, or purchase intent.

YEYA Market may restrict or terminate access to the Site in the event of any use contrary to this section.

17. Intellectual Property

All content available on the Site, including, without limitation, text, trademarks, trade names, logos, designs, interfaces, photographs, videos, illustrations, graphics, catalogs, product sheets, software, compilations, visual structure, and advertising materials, is the property of Yeya Goods LLC, YEYA Market, its affiliates, licensors, or authorized third parties, and is protected by applicable laws relating to intellectual property, unfair competition, and related rights.

Nothing in these Terms shall be construed as granting any license or right whatsoever over the foregoing elements, except for the limited, revocable, non-exclusive, and non-transferable right to use the Site for personal, lawful, and non-commercial purposes in accordance with these Terms.

18. Comments, Reviews, and User Content

If the User submits, posts, or communicates reviews, comments, suggestions, opinions, testimonials, photographs, videos, or any other content related to YEYA Market or its products, the User represents and warrants that:

a) they have the right to share such content;

b) the content does not infringe any third-party rights;

c) the content is not false, misleading, unlawful, offensive, defamatory, or contrary to good faith.

By submitting or posting such content, the User grants YEYA Market a non-exclusive, worldwide, royalty-free, sublicensable license, for the legally permitted term, to use, reproduce, adapt, modify, publish, distribute, communicate, and display such content for promotional, commercial, editorial, operational, or service improvement purposes, to the extent permitted by law.

YEYA Market reserves the right, but not the obligation, to moderate, review, reject, remove, or decline to publish user content.

19. Third-Party Links and Services

The Site may contain links, integrations, or references to third-party websites, applications, platforms, or services, including payment gateways, analytics tools, maps, social media, logistics providers, or other external services.

YEYA Market does not control, supervise, or guarantee the content, accuracy, availability, security, or policies of third parties. Access to and use of such services shall be at the User’s sole responsibility and subject to the applicable terms of the relevant third party.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all of its content, functionalities, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

YEYA Market does not warrant, among other things, that:

a) the Site will operate uninterrupted, securely, or error-free;

b) the Site will be free from viruses or harmful components;

c) the content will always be accurate, complete, or up to date;

d) any defects will be corrected immediately;

e) use of the Site will meet the User’s particular expectations.

21. Limitation of Liability

To the fullest extent permitted by law, Yeya Goods LLC, YEYA Market, its affiliates, officers, representatives, employees, contractors, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages, nor for loss of revenue, profits, data, goodwill, reputation, business opportunities, or expected savings, arising out of or related to:

a) access to, use of, or inability to use the Site;

b) errors in prices, descriptions, images, or availability;

c) delays, failures, or cancellations of orders;

d) payment issues, validation issues, or third-party services;

e) improper use, incorrect storage, or mishandling of products;

f) acts, omissions, or failures of third parties, including carriers, payment processors, and technology providers.

To the fullest extent permitted by applicable law, the total aggregate liability of YEYA Market arising out of or related to any order, product, or use of the Site shall not exceed the total amount paid by the Customer for the specific order giving rise to the claim. Nothing in these Terms shall exclude or limit any liability where such exclusion or limitation is not permitted under applicable law.

22. Indemnification

You agree to indemnify, defend, and hold harmless Yeya Goods LLC, YEYA Market, its affiliates, officers, employees, contractors, agents, suppliers, and licensors from and against any claim, action, proceeding, liability, damage, loss, cost, or expense, including reasonable attorneys’ fees, arising out of or related to:

a) your use of the Site;

b) your breach of these Terms;

c) the information you provide;

d) your infringement of third-party rights;

e) your violation of any applicable law, rule, or regulation.

23. Privacy

The collection, use, processing, storage, and disclosure of personal information shall be governed by the Privacy Policy published on the Site, which forms an integral part of these Terms.

24. Modifications

YEYA Market reserves the right to modify, update, suspend, or discontinue, at any time and without prior notice, the Site, its functionalities, product catalog, prices, policies, and these Terms.

Any modification shall become effective upon its publication on the Site, unless a different effective date is expressly indicated. Continued use of the Site after the publication of changes shall constitute acceptance of the updated version of the Terms.

25. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without prejudice to any mandatory consumer protection rules that may apply.

26. Dispute Resolution; Arbitration; Class Action Waiver


To the fullest extent permitted by applicable law, any dispute, claim or controversy arising out of or relating to these Terms, the Site, or any purchase shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules.

The arbitration shall take place in the State of Florida, unless otherwise required by law.

YOU AND YEYA MARKET AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING. All claims must be brought in an individual capacity.

Notwithstanding the foregoing, either party may seek relief in a court of competent jurisdiction for claims relating to intellectual property, misuse of the Site, or injunctive relief.

27. Severability

If any provision of these Terms is declared invalid, illegal, void, or unenforceable by a competent authority, such provision shall be deemed severable and shall be construed to the maximum extent permitted by law, without affecting the validity and enforceability of the remaining provisions.

28. No Waiver

No failure or delay by YEYA Market in exercising any right, power, or remedy under these Terms shall constitute a waiver of such right, power, or remedy.

29. Entire Agreement

These Terms, together with the policies, notices, and documents incorporated by reference and published on the Site, constitute the entire agreement between the User and YEYA Market with respect to access to and use of the Site and purchases made through it, and supersede any prior communication or understanding on the same subject matter.

30. Contact

For legal, commercial, or customer service inquiries related to these Terms, you may contact us at:

Yeya Goods LLC

YEYA Market

Email: info@yeyamarket.com

Website: www.yeyamarket.com